Are you looking to rent your property in Puerto Plata?
Discover Host with Calisto Stays
✓ No Signup Fees
✓ No minimum contract duration
✓ 24/7 Customer Support
✓ Over 100 properties under Management
Rent out your Property with Calisto
Create the Listing
Step 1
We get your property ready to be rented out by organising the photography, creating the listing, and publishing it to the key portals such as Airbnb, Booking.com, VRBO and more.
Manage the Bookings
Step 2
We manage all bookings and communication with tenants. We coordinate check-in and checkout. As their point of contact during the entire stay, we answer any questions they may have and assist them in any way necessary.
Step 3
Payout to the Owner
You the owner gets paid for the booking. Our fees are clear and straight forward, with no hidden expenses.
Our Services
Our portfolio consists of a wide spectrum of properties, ranging from small apartments to luxurious beachfront villas. We manage all stages of your property’s vacation rental and ensure that your home is kept to a high standard.
Property Marketing
Calisto handles all aspects of marketing your property online. All properties are photographed professionally to maximize their appeal. Then, listings are created on the most popular online platforms that are best suited for your property. We use proprietary pricing software to maximize pricing. Our extensive connections in the industry enable us to maximize the visibility of your rental listing.
Tenant Management
We collect IDs for every guest and report them to the appropriate authorities. Our Services include check-in / check-out service, housekeeping, laundering bedding & towels, stock amenities, inspect your property after each rental and 24/7 response to issues during rentals.
Inquiry Management
Guest vetting and approval are important to ensure that appropriate tenants occupy your property. We proudly hold an average response rate of within 1 hour, ensuring that clients are kept interested and satisfied.
Payment Options
We offer flexible payment options, including auto-pay, debit / credit card payments and bank transfers, all of which are securely processed through our dedicated client account. This ensures convenient and reliable payment methods for our clients and tenants alike.
Client Vetting
Our advanced pre-let vetting processes are designed to rigorously screen prospective tenants, guaranteeing that only suitable and reliable individuals occupy your property. This meticulous approach helps maintain the quality and security of your rental investment.
Calisto Guest Services
Our professional concierges offer your clients anything they may want or need during their stay. We have trusted connections that provide airport transfers, maid service, day trips, private chefs and more.
Contract Management
Our experienced team is well-equipped to assist you in finalizing your rental contract. You can choose to utilize our standard contracts for added convenience, or if you prefer a more customized approach, we can connect you with a local attorney who can tailor the contract to your specific needs.
Maintenance
Our experienced team is dedicated to addressing your tenant's maintenance requests promptly and efficiently, ensuring their satisfaction and the proper upkeep of your property.
Data-Driven Strategies
We maximize profitability by adjusting pricing and minimum stay to market demand.
Your Trusted Holiday Rental Partner
Dedicated Local Teams
24/7 Guest Support
Effective Marketing
Our local experts are always on the lookout for your home, making sure it is safe, well-stocked, and sparkling clean.
With Calisto Concierge, you will never have to worry about taking late-night calls from guests ever again.
We publish a captivating listing for your property on all major booking platforms, ensuring it stands out from the rest.
Host with Calisto Stays
Plans & Pricing
Rental service by Calisto to secure bookings for short-term rentals
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Listing Creation on CalistoStays.com, Airbnb, VRBO & Booking.com
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Dynamic Pricing to adjust pricing and minimum stay to demand
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Inquiry Management - 24/7
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Client Vetting
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Exclusive Access to Calisto Guest Services
Full service rental management by Calisto to handle all aspects of holiday rentals.
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Listing Creation on CalistoStays.com, Airbnb, VRBO & Booking.com
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Dynamic Pricing to adjust pricing and minimum stay to demand
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Inquiry Management - 24/7
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Client Vetting
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Exclusive Access to Calisto Guest Services
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Guest Registration with Check-in / Check-out coordination
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Organize Housekeeping
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24/7 Calisto Concierge to respond to issues during rentals
Frequently Answered Questions
Discover our All-Inclusive Solution
What services are included?
Calisto will create a property listing for your property with professional photography and property descriptions. Calisto will list your property on CalistoStays.com, Airbnb, Booking.com, Expedia, Holidu and VRBO. Calisto will handle all aspects of rental management.
What are the onboarding costs?
Complimentary onboarding services include property inspection, listing creation and owner portal setup. Professional photography is billed at actual cost, but the cost can be deducted from the first booking. Additional services are avialable for an additional fee - Tourist License Assistance, Interior Design Projects, Utility Setup and Insurance Assistance.
What is the commission rate?
Calisto charges a commission of 20% of the rental amount. This fee covers the cost of 24/7 customer service, inquiry management, pricing optimization, client vetting, guest toiletries, contract management, payment collection, guest services, and cleaning & maintenance coordination.
Who pays for cleaning and maintenance?
Cleaning is always paid for by the guest, and is only paid by the owner in the event that they stay at the property. Maintenance is part of the general up-keep of the property and is paid for by the owner. The exception to that is if any damage is caused by guests. Basic cleaning tools such as a vacuum and a mop are provided by the owner. However, cleaning supplies are provided on an ongoing basis by Calisto.
How quickly are issued resolved?
Our team of concierges are available 24 hours a day, 7 days a week. We aim to solve all maintenance issues within a few hours, with a team available for call-outs at all times. Major issues may take longer to resolve, but most requests are fully resolved within 24 hours.
Can I sort cleanings and maintenance myself?
Generally no. This is due to the difficulty in organizing third party maintenance on an urgent basis for guests. Delays cause unhappy guests and refunds. Having one provider of services maximizes profits of the property.
How quickly can my property be online?
A concierge will contact you within 24 hours of completing this request. Our total onboarding time is 3 to 7 working days depending on your photography needs.
Is my information secure?
Calisto is committed to protecting the privacy and personal data of its customers and website users. We will never sell your information to a third party, and we are fully compliant with the European Union's General Data Protection Regulation (GDPR).
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Tell us About your Property
Happiness, Guaranteed.
All services provided by Calisto are performed by experienced, vetted providers who are highly rated by customers like you.
Your happiness is our goal. If you’re not happy, we’ll work to make it right. Our friendly customer service agents are available 7 days a week. The Calisto Happiness Guarantee only applies when you book and pay for a service directly with Calisto.
